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RB 912 - Authorization source code is incorrect

Authorization Source Code is a one-digit, alphanumeric field indicating the source code for authorizations of all online authorizations. This field is also generated by the terminal when authorization is acquired through offline or voice referral.

Possible Cause

Solution

A transaction has an incorrect or invalid authorization source code.

  1. Delete the transaction that caused the RB. Offline the corrected transaction and re-transmit.
  2. If the Delete feature is not available, delete the batch, offline the corrected transactions, and re-transmit.

The system validates:

Code

Source

<Space>

No information is available

1

Base I system

2

Reserved

3

Terminal generated authorization

4

Referral with manually entered authorization code. The authorization request was made while the device was online, but human intervention was required

5

Offline authorization. The transaction was captured independently of electronic authorization