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RB D24 - Settlement amount non-numeric or invalid

Settlement Amount is a 12-digit field containing the total amount of the sale (all amounts in the optional amount fields). This field is presented in the terminal as right-justified and zero-filled

The system validates the data element type and length of this field.

Possible Cause

Solution

A transaction has an incorrect or invalid settlement amount.

  1. Void the transaction that caused the RB.
  2. Offline the corrected transaction and re-transmit.
  3. If unable to void, delete the batch, offline correct transactions, and re-transmit.

A valid transaction is greater than $99,999.99.

  1. Void the transaction.
  2. The merchant must reduce the transaction dollar amount.

Example:

Purchase

 =

$120,000.00

Reduce

 =

$60,000.00

Reduce

 =

$60,000.00

 

Merchants: Using the same authorization #, offline both $60,000.00 dollar amounts separately.

Merchants: The totals report will subsequently change. The total dollar amount remains the same, although the total count will increase.