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RB E13/213 - Non-numeric agent bank

Agent Bank Number is a six-digit field that must be numeric and can contain all zeros. The member uses this field to identify the agent within the member system. The system validates the agent bank in the BIN table, along with the hierarchical order of BIN, chain, merchant, and store numbers defined in the BIN key in the BIN profile.

Possible Causes

Solutions

Agent bank in the download file is incorrect.
  1. Correct the agent bank number and retain the batch.
  2. Perform a partial download and re-transmit the batch.

The agent bank in the terminal may be corrupt.

Correct the agent bank and re-transmit.