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RB K11 - Terminal number non-numeric, contains all zeros, or incorrect

Terminal Number is a four-digit field that must be numeric and cannot contain all zeros. This number is assigned by the signing member, processor, or merchant to identify a specific terminal in a merchant's store. This field must be unique across all terminals within a single store location.

The optional detail group number 11, Terminal Number Override, must be used for entering the correct terminal number at the detail level. The system validates the terminal number within the VISA system.

Possible Causes

Solutions

Incorrect terminal number in the download file.

  1. Correct the terminal number and retain the batch.
  2. Perform a partial download and re-transmit the batch.

The terminal data for this field may be corrupt.

Verify the terminal number in the terminal.

  • If valid, retain the batch and re-transmit.
  • If invalid, correct the terminal number in the terminal and re-transmit.