Manual Adjustments

Selecting this report option opens the Manual Adjustments screen, which enables you to perform a manual ACH adjustment for the merchant.

1. Enter the adjustment details:

   Transaction Code

   This defaults to the ACH transaction code 9078 (Merchant DDA Adjustment) and cannot be changed.

   Adjustment Reason Codes

   Adjustment Reason Codes appear in the Adjustments reports.

   This table lists the possible values for Adjustment Reason Codes:

   Code	Description
   AC1	AC1 ACH As a Tran
   AX1	AX1 AMEX Variances
   AX2	AX2 AMEX Chargebacks
   CB1	CB1 Chargeback - Other
   DS2	DS2 Discover Chargebacks
   L01	L01 Miscellaneous Adjustment
   L02	L02 Equipment Adjustment
   L03	L03 Auth Revenue Funds
   L04	L04 Account Closure Fee
   L07	L07 Service Fee
   L09	L09 CCAP Val Fee
   L10	L10 CCAP Fee
   L13	L13 PCI (Compliance)
   L15	L15 Regulatory & Compliance
   L17	L17 BILL ME LATER STANDARD
   L18	L18 BILL ME LATER 6 MONTHS SAC
   L20	L20 Minimum Bill Adjustment
   L21	L21 TMI (TSYS Merchant Insights) Billing
   M01	M01 Merfund Processing Adjustments
   M02	M02 Miscellaneous Adjustment - Non Long Line
   OP1	OP1 AMEX OP1 Chargebacks
   PC1	PC1 PreCompliance (CB)
   R00	R00 Other NACHA Reason
   R01	R01 Insufficient Funds
   R02	R02 Account Closed
   R03	R03 No Account/Unable to Locate
   R04	R04 Invalid Account Number
   R05	R05 Unauthorized debit to consumer account
   R06	R06 Per ODFI request
   R07	R07 Authorization Revoked by Customer
   R08	R08 Payment Stopped
   R09	R09 Uncollected Funds
   R10	R10 Customer Advises Not Auth
   R12	R12 Acct Sold to Another DFI
   R13	R13 Invalid ACH Routing Number
   R16	R16 Account Frozen
   R20	R20 Non-Transaction Account
   R24	R24 Duplicate Entry
   R29	R29 Corp Cust Advises Not Auth
   R31	R31 Permissible Return Entry
   R37	R37 Source Doc Presented For Payment
   X01	Recon Expired Capture
   RF1	RF1 Reserve Funding
   S02	S02 Non Qual (ACH Exception)
   S03	S03 Dis Qual (ACH Exception)
   S04	S04 Mis Qual (ACH Exception)
   S05	S05 Payment (BML)
   S06	S06 Transmittal (MRA Rejects)
   S07	S07 Individual (MRA Rejects)
   S08	S08 Visa Incoming (MRA Rejects)
   S09	S09 MC Incoming (MRA Rejects)
   S10	S10 American Express Incoming (MRA Rejects)
   S11	S11 Discover Incoming (MRA Rejects)
   S12	S12 Visa Outgoing (MRA Rejects)
   S13	S13 MC Outgoing (MRA Rejects)
   S14	S14 Discover Duplicate transaction/Batch
   X02	X02 Expired end of Day
   X03	X03 Debit Card Chargeback
   X04	X04 Manual Adjustment (Debit Card)

   Dollar Amount

   The transaction amount in dollars.

   Debit/Credit

   Select the required option to search for debit, credit, or both types of transactions.

   Reference Number

   If the card plan is full-service and accepted at the association level, this field indicates the Discover reference number. This field is for full-service merchants only and does not display for front-end only merchants.

   Requested by

   The user who requested the adjustment.

   Notes

   Enter any notes regarding the adjustment.

2. Select Submit.

   A pop-up message displays asking if you want to submit the merchant adjustment.

3. Select OK.