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Add a Round Robin Group

You can quickly add Round Robin Groups to manage work item delegation more efficiently.

To add a Round Robin Group:

  1. Open the Manage Round Robin Groups page.
  2. Select Add Round Robin Group.

    add_round_robin_group

    The page refreshes to include the input fields to create a new round robin group.

    round-r_add

  3. Assign the required queues and work item types to the round robin group:
  4. Select Add.