Chargeback column
Disputed transactions that have been deducted from your account.
In the Total column, clicking the amount link will open one of these pages, depending on the type of entity (group, association, merchant) specified:
Chargebacks by Association
From the list of associations with chargebacks, you can view chargeback counts and amounts, as well as access merchant-specific chargeback detail.
In the Association ID column, click an ID link to open the Final Chargebacks Summary By Merchant page for that association.
Lists the merchants in the association with chargebacks for the selected reporting date.
To view data for a different date or date range:
- In the Date, Start Date, or End Date field, type a date, or click the calendar icon
and then select a date from the pop-up calendar.
- Click the Refresh icon
.The page refreshes to display data for the selected date or date range.
In the Merchant ID column, click an ID link to open the Final Chargebacks page for that merchant.
Lists the individual chargeback detail for the selected merchant.
Final Chargebacks Summary By Merchant
Lists the merchants in the association with chargebacks for the selected reporting date.
To view data for a different date or date range:
- In the Date, Start Date, or End Date field, type a date, or click the calendar icon and then select a date from the pop-up calendar.
- Click the Refresh icon.
The page refreshes to display data for the selected date or date range.
In the Merchant ID column, click an ID link to open the Final Chargebacks page for that merchant.
Lists the individual chargeback detail for the selected merchant.
Final Chargebacks
Lists the individual chargeback detail for the selected merchant.
