Chargeback column
Disputed transactions that have been deducted from your account.
In the Total column, clicking the amount link will open one of these pages, depending on the type of entity (group, association, merchant) specified:
Deposit (ACH) Chargebacks By Association
From the list of associations with chargebacks, you can view chargeback counts and amounts, as well as access merchant-specific chargeback detail.
In the Association ID column, click an ID link to open the Deposit (ACH) Chargebacks Summary by Merchant page for that association.
Deposit (ACH) Chargebacks Summary by Merchant
Lists the merchants in the association with chargebacks for the selected reporting date.
To view data for a different date or date range:
- In the Date, Start Date, or End Date field, type a date, or click the calendar icon
and then select a date from the pop-up calendar.
- Click the Refresh icon
.The page refreshes to display data for the selected date or date range.
In the Merchant ID column, click an ID link to open the Deposit Chargebacks Detail page for that merchant.
The deposit chargebacks details for the merchant, for the date range specified.
To view data for a different date or date range:
- In the Date, Start Date, or End Date field, type a date, or click the calendar icon and then select a date from the pop-up calendar.
- Click the Refresh icon.
The page refreshes to display data for the selected date or date range.
Deposit Chargebacks Detail
The deposit chargebacks details for the merchant, for the date range specified.
To view data for a different date or date range:
- In the Date, Start Date, or End Date field, type a date, or click the calendar icon and then select a date from the pop-up calendar.
- Click the Refresh icon.
The page refreshes to display data for the selected date or date range.
