Pend Report
This report provides a list of all pended merchant and terminal records for the period that you specify, regardless of whether the records have an associated pend reason. Open request records with a Vital Service Number also appear on the report. The data that is available in this report is updated hourly. You can narrow you results by selecting a specific merchant type, pend category, merchant, or terminal. You may assign a rush indicator to a new merchant account while in pend status. This helps increase the speed of the boarding process.
The report provides information in these columns:
Bank Number
A four-digit number assigned by TSYS Acquiring Solutions to identify the banks that a client has set up for processing.
BIN Number
A six-digit number that identifies a client bank. A BIN is assigned by TSYS Acquiring Solutions and is the highest level of the front-end hierarchy. The front-end hierarchy is used by TSYS Acquiring Solutions to route an authorization or batch to the correct acquirer. BINS contain agents, the second level of the front-end hierarchy.
Merchant Number
The 16-digit merchant number used in routing chargebacks and retrievals. On the Work In Progress page, the Merchant ID associated with Work In Progress record. When generating reports for front-end only merchants, this is the merchant number (non-Vital).
DBA Name
The merchant's DBA (Doing Business As) name. When entering or editing this name, the field accepts alphabetic characters (upper and lower case), numeric characters, spaces, and these special characters only:
. , : ; " ' < ( ) + ! @ # $ % ? & * - _ = / > ¢
Date Pended
The date on which the merchant or terminal record was pended.
Date Updated
Date Last Pre-Board
Pend Category
A collection of reasons for which a merchant or terminal record was pended.
Pend Reason
The specific reason for which a merchant was pended.
Comments
Sales Code
The Sales Code ID associated with merchant records that users can view on reports. Sales codes consist of 1-16 alphanumeric characters.
Entity Type
The classification of entity currently in context for an audit. The type of entity record that was pended.
V Number
A unique identification number applied to terminals.
Rush
Indicates whether (Y) or not (N) there is a request to rush the file build for the new merchant account. This helps to speed up the boarding process.
