AMEX Orphan Report - Registered / Not Boarded Merchant
This report lists those merchants that are registered for the American Express OptBlue program but who have no corresponding boarded merchant record in the Express application.
The Search Criteria allow you to report on Full Service/Back-End Only merchants or Front-End Only merchants.
Note: Access to this report depends on your user entitlements.
The report provides information in these columns:
Bank
A four-digit number assigned by TSYS Acquiring Solutions to identify the banks that a client has set up for processing.
BE Merchant Number
The 9-16 digit back end merchant identification number.
Seller DBA Name
The merchant's DBA (Doing Business As) name.
Orig Reg Date
The date the merchant was originally registered with American Express.
Reg Status Chg Date
The date the registration status changed on the American Express merchant registration.
Reg Status
The current status of the American Express registration. Possible values are:
- Amex Closed (A): This option is used when American Express notifies that a merchant needs to be removed from the OptBlue program, typically via the Seller Canceled Derogatory Notification file.
- Client Denied (D): This indicates that the client has denied the merchant from the OptBlue program; this could be for any reason.
- Closed (C)
- Registered (R)
- Reinstatement (I): If a client changes a merchant's registration status to Reinstatement (I), the status will be updated to Registered (R) within the TSYS Express AMEX Merchant Registration screen, after the Global SPOIG file creation. This logic is incorporated so that the merchant record is only sent once to American Express as Reinstated.
- Saved (S): This indicates that the registration data has been saved, but the full registration process is not yet complete.
- TSYS Closed (T): This option is for TSYS use only, should TSYS close an American Express registration account.
Disposition
The disposition status of the merchant with American Express. Possible values are:
- 1B- AMEX ESA: This indicates the merchant is participating in ESA. This disposition status is intended for your internal reporting and tracking purposes only, along with the disposition status of 3F- ESA-New Provider.
- 1C- AMEX OptBlue: This indicates the merchant is participating in OptBlue. If selected, the page refreshes to include the panels Acknowledgement, AMEX Registration Information, and Additional Terminal Information. This disposition status should be used to register merchants who are accepting American Express for the first time, if known, at the time of registration.
Note: Once a merchant has been boarded with a disposition status of 1C- AMEX OptBlue or 3E- OptBlue-New Provide, its disposition status can only be changed to either of those options.
- 2F- Declined AMEX: This indicates the merchant has declined to accept American Express transactions.
- 3E- OptBlue-New Provider: This indicates the merchant was previously accepting American Express (either ESA or OptBlue) under a different PSE/processor but has now moved to a new PSE/processor. If selected, the page refreshes to include the panels Acknowledgement, AMEX Registration Information, and Additional Terminal Information.
Merchant registration records with this disposition status will be considered as registered for OptBlue, along with those having a disposition status of 1C- AMEX OptBlue, and will be reported to American Express as an OptBlue Seller. Using the disposition status of 3E- OptBlue-New Provider will help to distinguish merchants who have previously accepted American Express from those who are new to American Express card acceptance. The disposition status of 1C- AMEX OptBlue should be used to register merchants who are accepting American Express for the first time, if known, at the time of registration.
Note: Once a merchant has been boarded with a disposition status of 1C- AMEX OptBlue or 3E- OptBlue-New Provide, its disposition status can only be changed to either of those options.
- 3F- ESA-New Provider: This indicates the merchant was previously participating in ESA or AMEX-Direct under a different Service Provider but has now moved to a new Service Provider. You should use this disposition status to indicate that the merchant is being loaded as ESA or AMEX-Direct (similar to the current disposition status 1B- AMEX ESA) but is already accepting American Express.
This disposition status can provide flexibility when boarding merchants. Merchant registration records with this disposition status will not be considered as an OptBlue opportunity and will not be reported to American Express.
This disposition status is intended for your internal reporting and tracking purposes only, along with the disposition status of 1B- AMEX ESA.
Merchant Type
The merchant's industry sector. In some Express pages and reports, indicates whether the merchant is front-end only (FEO), back-end only (BEO), or full service (FS).
Seller ID
This number identifies a single merchant. A merchant may operate under multiple MCCs so they may be assigned multiple Industry SE numbers under their Seller ID.
- For full service and back end only merchants, the Seller ID is a combination of the four-digit bank number and the back-end merchant ID, and the field is populated automatically.
- For front end only merchants, you need to enter the Seller ID as defined by the Back End Processor.