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Merchant Terminal Inquiry

The Merchant Terminal Inquiry enables you to view the AMEX and Discover MIDs currently stored in the Authorization & Capture system (Sierra). This information can then be compared against what is being sent by the POS device, enabling you to resolve batch transmittal errors (RBs).

ac_merch_term2

  1. Click Inquiry on the menu bar to display the drop-down list
  2. Click Merchant Terminal

    The Merchant Terminal Inquiry page displays.

  3. Enter the correct BIN, merchant ID, store ID, and terminal ID combination.

    -or-

    Enter the correct V number.

    The Merchant Information pop-up window opens:

    ac_merch_into