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RB 917 - Invalid AVS code

AVS Code is a one-character, alphanumeric field. The AVS code is an address verification code used to verify cardholder identification for mail order transactions.

Possible Cause

Solution

Invalid AVS code

  1. Delete (void) the transaction that caused the RB.
  2. Offline the corrected transaction and re-transmit.

If the Delete (void) feature is not available, delete the batch, offline the corrected transactions, and re-transmit.

The system validates that the AVS code corresponds with the codes noted in the following table:

Code

Definition

(Space)

AVS not performed

A

Address-only match

E

Error

N

No address or ZIP match

R

System unavailable - retry

S

Not supported

U

Information unavailable

W

9-digit ZIP-only match

X

Address and 9-digit ZIP match

Y

Address and 5-digit ZIP match

Z

5-digit ZIP-only match