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RB D28 - Total authorized amount non-numeric or invalid

Total Authorized Amount is a 12-digit, numeric field containing the sum of all approved authorizations minus reversals.

Note: This field is required for transactions requesting participation in payment services that support authorization reversals and/or multiple authorizations for single clearing, specifically CPS/Hotel, Auto Rental, and Direct Marketing.

Possible Cause

Solution

A transaction has an incorrect or invalid total authorized amount.

  1. Delete the transaction that caused the RB.
  2. Offline the corrected transaction and re-transmit.

If the Delete feature is not available, delete the batch, offline corrected transactions, and re-transmit.