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RB D42 - Purchase order number/customer code non-numeric or invalid

Purchase Order Number/Customer Code is a 16-character, numeric field, supplied by the VISA Purchasing Card cardholder to the participating merchant.

Possible Cause

Solution

A transaction has an incorrect or invalid purchase order number/customer code.

  1. Delete the transaction that caused the RB.
  2. Offline the corrected transaction and re-transmit.

f the Delete feature is not available, delete the batch, offline corrected transactions, and re-transmit.