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RB K09 - Merchant number non-numeric, contains all zeros, or incorrect

Merchant Number is a 12-digit field that must be in numeric format and cannot contain all zeros. This number is assigned by the member or processor to uniquely identify the merchant within the member system.

The combined acquirer BIN number and the merchant number are required to identify the merchant within the VISA system. The system validates the merchant number in the BIN table.

Possible Causes

Solutions

Incorrect merchant number in the download file
  1. Correct the merchant number and retain the batch.
  2. Perform a partial download and re-transmit the batch.

The terminal data for this field may be corrupt.

Verify the merchant number in the terminal.

  • If valid, retain the batch and re-transmit.
  • If invalid, correct the merchant number in the terminal and re-transmit.