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RB T11 - Invalid or non-numeric batch net deposit

Batch Net Deposit is a 16-digit, numeric field that contains the absolute value of the net total deposit amount for the batch, calculated by the terminal (the sum of all purchases minus returns, excluding voids). The batch net deposit number is still positive even if returns exceed purchases. The format of this field must be right-justified with zero-fill. The system validates the data element type and length of this field.

Possible Cause

Solution

A transaction has an incorrect or invalid batch net deposit.
  1. Delete the transaction that caused the RB.
  2. Offline the corrected transaction and re-transmit.

If the Delete feature is not available, delete the batch, offline the corrected transactions, and re-transmit.

For POS Partner 2.24a:

A transaction uploaded from POS Partner as a credit, and the merchant changes the transaction to a charge.

The transaction shows as a credit, and in Partner as a charge.

  1. Delete the rejected transaction.
  2. Offline and re-transmit the batch.

For the Talento terminals:

There are open bar tabs when the user attempts to transmit the batch.

The bar tabs must be closed for at least one penny.

If the transaction must be canceled, perform a void prior to transmitting.