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Chargeback Adjustments

This report enables you to view the chargeback adjustments for a merchant over a specified date range. It shows the chargeback activity that was performed for the life cycle of the chargeback.

Note: The dates of chargeback financial adjustments on the Chargeback Adjustments report will not be identical to the dates of the chargeback information on the Adjustments report. This is because the actual chargeback adjustment information does not post to the Chargeback Adjustment report until after the financial adjustments have been made.

To view transaction details:

  1. Select a card number in the Consumer Account Number column.

    The Transaction Details page opens.

  2. To view batch details, scroll to the right and select a Batch ID in the Batch ID column.

    The Settlement Details page opens.