Retrieval Requests

Select this link to run the Association Retrieval Requests report.

Columns on this page include Visa Retrievals, MasterCard Retrievals, Discover Retrievals, and American Express Retrievals.

Follow these steps to view more detailed information:

1. To view an Association Retrieval Request Summary report for a specific merchant:
   • Select a merchant ID in the Merchant ID column.

     -or-

   • Enter the merchant ID in the Merchant field, and then select Refresh.

     Note: Depending upon system setup, it may be necessary to enter the appropriate Group and Association. If you enter a Group ID, you must also enter an Association ID or a Merchant ID, or both.

2. Select an Amount under Visa Retrievals or MasterCard Retrievals to open the appropriate detail.
3. Select a Consumer Account Number to display the detail for the transactions.
4. To return to the previous page, select Back to Association Retrieval Requests.