Guidance for ACH Adjustments

• Currently, only Transaction Code 9078 is supported, which will be an adjustment for a merchant as a debit or credit.
• Uploaded file Record Status must be reviewed to determine success of items included on the bulk upload.
• While manual entries require approval, users with entitlements who complete a successful file upload will have their items automatically approved.
• Adjustment requests that have been uploaded and approved will be submitted for processing at 5 p.m. EST.
• A download of only the failed adjustment requests will occur when there is a hyperlink of a file entry with a Record Status containing at least one failure.
• Files that contain zero failures cannot be downloaded.
• ACH Adjustments are individually modified in the application. Adjustments cannot be modified or deleted in bulk.