Manual Adjustments

Manual ACH (Associated Clearing House) adjustments are one-time monetary adjustments that enable you to move funds to and from a merchant’s account using ACH.

You might use this feature to:

• Collect funds for rejects that were dropped from MRA.
• Collect fees from a merchant.
• Pay a merchant a one-time payment.

You can perform single manual adjustments for a merchant by selecting the Manual Adjustments report option from the Reports > Merchant Links.

You can also perform ACH adjustments in bulk by creating and uploading a CSV file using the spreadsheet template available from the TSYS ACquiring Solutions Client Portal:

Merchant Adjustments File Upload Template.xlsx