Exception Summary

The Exception Summary/Detail tab provides reporting of aggregate and scoring information for merchant exceptions:

To view exception summary and detail information for a merchant:

1. Bring the merchant into context. Refer to About Context
2. Select the Exception/Detail Summary tab.
3. Select a Start Date and an End Date for the report range. For more information about selecting dates, refer to Related Topics below.

   You can change the date range of a report using the Start Date and End Date fields and the calendar icon and refresh icon .

   

   To change the date range of a report:

   1. Enter different dates in the Start Date and End Date fields as required.

      -or-

      For the Start Date or End Date field, select the adjacent calendar icon to open the calendar tab and select the date required.

   2. Select the refresh icon to update report information.

   You can change the date range of a report using the Start Date and End Date fields and the calendar icon and refresh icon .

   

   To change the date range of a report:

   1. Enter different dates in the Start Date and End Date fields as required.

      -or-

      For the Start Date or End Date field, select the adjacent calendar icon to open the calendar tab and select the date required.

   2. Select the refresh icon to update report information.
4. Select Search.

   An Aggregate list and a Scoring list for the merchant (for the entered date range) displays:

   

5. In the Aggregate list, select an Aggregate Name to run a report on it.

   The report opens: