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The Authorization Exceptions report lists a summary of authorizations that the vendor identifies under a user number, but that Vital is unable to match to a valid merchant account number for that user.
From the summary view, you can access the detail view of any entry in the source ID column.
The page refreshes and Exceptions monthly report options become available.
The page refreshes and Authorization Exceptions filter criteria become available.
Vendor from the drop-down list.The third-party vendor that performed one or more of the following actions:
Source ID number in the field.The number that the vendor uses to identify a particular bank.
If data for the selected criteria are available, the report appears.
The Authorization Exceptions report includes the following data:
The third-party vendor that performed one or more of the following actions:
The number that the vendor uses to identify a particular bank.
The total number of authorizations for the source ID.
The detail view of the report includes the following data:
The number that the vendor uses to identify a merchant for an authorization. If a vendor passes a merchant number that does not match a merchant number in the system, Vital cannot match the authorization to a valid merchant account.
The number of authorizations for the source account number.
A two-character code that identifies the method used to transmit an authorization.
The plan types are:
The reasons for the authorization exception.
The date that accounts were processed.
On the summary page, click an entry in the Source ID column.
The number that the vendor uses to identify a particular bank.
A list of authorization exceptions for the selected source appears.
On the detail view page, click Back to Summary.