Front End Only Merchant

1. In Express, search and open the Merchant Summary page for the merchant.
2. Perform this procedure for each terminal that is setup for the merchant:
   1. From the Terminal menu, select the terminal number, then click Terminal Setup to open the Terminal Setup page for that terminal, and then click Edit.

      

   2. On the HWSW Information panel, clear the Accept AMEX check box.

      

   3. From the Quick Links menu, click Card Range Select to open the Card Range Select Page.

      

   4. On the Existing Card Ranges panel, from the Payment Service list, select one of the AMEX option buttons, and then click the Delete button.

      

      A pop-up message opens asking you to confirm the deletion.

   5. Click OK.

      Note: Both AMEX card ranges are linked, and are automatically deleted together.

   6. Click Board.
3. From the FE Merchant menu, click Products to open the FE Merchant Product Setup page.

   

4. On the AMEX panel, click the AMEX Registration button to open the AMEX Merchant Registration page.

   

5. On the Merchant Header panel, from the Registration Status drop-down list, select Closed.

   

6. Click Board.
7. From the FE Merchant menu, click Products to open the FE Merchant Product Setup page, and then click Edit.

   

8. On the AMEX panel, clear the AMEX OptBlue check box.

   

9. In the Account Number field, update the entry from the Amex SE to the new ESA SE number.
10. Click Validate.
11. Click Board.
12. Perform this procedure for each terminal that is setup for the merchant:
    1. From the Terminal menu, select the terminal number, then click Terminal Setup to open the Terminal Setup page for that terminal, and then click Edit.

       

    2. On the HWSW Information panel, select the Accept AMEX check box.

       

       This populates the AMEX SE field with the new SE number for the terminal. Verify the number matches the new AMEX number.

    3. From the Quick Links menu, click Card Range Select to open the Card Range Select page.

       

    4. Verify the AMEX card ranges have been added to the Existing Card Ranges list.

       

    5. Click Board.