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Perform a MATCH inquiry

A MATCH inquiry allows you to request a match for a merchant name in the MasterCard terminated merchant system, or to terminate a merchant in that system. The availability of fields and features on the MATCH inquiry page is dependent upon your user permissions.

Note: You can perform a MATCH inquiry for full-service merchants only. The information in this topic does not apply to front-end only merchants.

To perform a MATCH inquiry for a merchant:

  1. From the Admin menu, click Match Inquiry.

    -or-

    Search for the merchant to display its details on the Merchant Summary page, and then:

    In the Merchant Quick Links panel, click MATCH Inquiry.

    -or-

    From the Merchant menu, click Match Inquiry.

    The MATCH Inquiry page opens.

    Note: If no merchant is in context (and from the Admin menu, you selected Match Inquiry), you will need to enter the Merchant Number and click Reload for the merchant on whom you want perform a MATCH inquiry.

  2. If required, edit the information in any of the merchant detail fields.
  3. In the Assigned Principals table, for each assigned principal you want to add to the MATCH inquiry for the merchant, enter the details in the required and optional fields as needed, and then in the Principal Options panel, click Add.

    Note: You must include at least one and you can add up to five assigned principals for the MATCH inquiry for the merchant.

  4. Click Validate or Board.