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Enter credit information

Express allows you to perform a credit check on merchants that you are boarding. For a merchant to board successfully, it must have an approved credit application. Otherwise, the merchant cannot be boarded. The merchant's application will remain in Pend status for 90 days before it is purged automatically. If the merchant's application is purged, another application must be created and submitted.

In a typical credit approval work flow, a data entry user enters all the data for the merchant application. Then, the merchant is pended as it awaits credit entry and approval. An individual with the appropriate credit-approval security entitlements enters and reviews the application, requesting additional information if necessary. Once all required information has been obtained and entered, the responsible individual approves or declines the merchant record.

The ability to enter merchant credit information is enabled at bank-level.

Note: You can enter credit information for full-service merchants only. The information in this topic does not apply to front-end only merchants.

To enter credit information:

  1. Search for the merchant to display its details on the Merchant Summary page.
  2. From the Merchant Quick Links panel, select Merchant Credit.

    -or-

    From the Merchant menu, click Credit.

    The Merchant Credit page opens.

  3. Click Edit.
  4. Enter values for required fields and optional fields, as needed.
  5. To pend the merchant record, click Pend.
  6. To begin processing the merchant record, click Validate or Board.