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RB 213

RB E13/213 - Non-numeric Agent Bank

The Agent Bank number is a six-digit field that must be in numeric format. The member uses this field to identify the agent within the member system. Sierra validates the Agent Bank in the BIN table along with the hierarchical order of BIN, Chain, Merchant, and Store Numbers defined in the BIN key in BIN profile.

Note: The Agent Bank field can contain zeros.

Possible Cause

Solution

Agent Bank in the download file is incorrect.
  1. Correct the Agent Bank.
  2. Retain the batch.
  3. Perform a partial download.
  4. Re-transmit the batch.

The Agent Bank field may be corrupt in the terminal.

Correct the Agent Bank and re-transmit.