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RB H17

RB 417/A17/B17/G17/H17 - Invalid AVS Code

The AVS code is a one-character alphanumeric field. The AVS code is an Address Verification code used to verify Cardholder Identification for mail order transactions.

Possible Cause

Solution

Invalid AVS code.

  1. Delete/void the transaction that invoked an RB.
  2. Offline the corrected transaction and re-transmit.

Note: If the delete/void feature is not available, delete the batch, offline corrected transactions, and re-transmit.

Sierra validates the AVS code corresponds with the following:

Code

Definition

(Space)

AVS not performed

A

Address only match

E

Error

N

No address or zip match

R

System unavailable - retry

S

Not supported

U

Information unavailable

W

9 digit zip only match

X

Address and 9 digit zip match

Y

Address and 5 digit zip match

Z

5 digit zip only match