RB 002 - Records blocked content does not correspond with record length
For this rejected batch, review the following table for possible cause and solution:
Possible Cause
|
Solution
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Corrupted batch
|
- Delete the batch.
- Offline two transactions into the terminal.
- Transmit to ensure the error does not persist
- If the transmit is successful, offline the rest of the transactions into the terminal and transmit the batch.
- If the transmit is not successful, re-program the terminal.
|
Corrupted programming
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Re-program the terminal.
|
Note: If the problem does not resolve following a reprogramming, escalate the issue to research.