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RB H15

RB 415/A15/B15/G15/H15 - Transaction Time Not Zero or Not in Format HHMM

The Transaction Time is a four-digit field that is designed to indicate the exact time the transaction is performed. This field is generated by the terminal to indicate the time the transaction is performed.

Sierra validates the Transaction Time corresponds with the following format:

Possible Cause

Solution

Transaction Time is not zero or not in format HHMM.

  1. Void the transaction causing the RB.
  2. Offline the transaction back into the terminal.
  3. Transmit the batch.
  4. If RB still occurs, delete the batch.
  5. Reprogram the terminal.