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RB 716 - Authorization number must be alphanumeric

Authorization Number is a six-character, alphanumeric field, generated by the authorization of online transactions. This field is also manually entered in the terminal for offline transactions, is left-justified, and cannot begin with zero or a space. The system validates the data element type and length of this field.

Possible Cause

Solution

A transaction has an incorrect or invalid Authorization Number.

  1. Delete the transaction that caused the RB.
  2. Offline the corrected transaction and re-transmit.

If the Delete (void) feature is not available, delete the batch, offline the corrected transactions, and re-transmit.