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RB H20

RB B20/C20/G20/H20 - Invalid Transaction ID

The Transaction ID is a 15-digit field that is returned in the authorization response. This field can contain all zeros if no Transaction ID is returned in the authorization response. The Transaction ID is assigned by VIP system when the Payment Service Indicator contains 'Y' and passes edit requirements.This field is an identifier used to combine all related processing through TSYS. Sierra validates the data element type of this field to be passed on Base II processing.

Possible Cause

Solution

A transaction has an incorrect or invalid Transaction ID.
  1. Delete the transaction that invoked an RB.
  2. Offline the corrected transaction and re-transmit.

Note: If the delete feature is not available, delete the batch, offline corrected transactions, and re-transmit.

Merchant entered a three-digit expiration code.

Have merchant enter a four-digit expiration code.

This error usually occurs with Zon JR terminals.  The terminal will accept a 3 digit expiration date. When this happens the terminals detail report will not show the card number for that transaction.

Change field 008 to empty and view details to get the credit card number. Possible option rather than deleting the batch when unable to  void the transaction.