RB C07 - Cardholder account number not numeric or not within range for acceptable card type

Cardholder Account Number is a 19-character, alphanumeric field that is left-justified and space filled.

If the card range is Novus/Discover, accept Novus/Discover switch must be turned on.
If the card type is AMEX, accept AMEX switch must be turned on.

This error occurs if number is not 15 digits in length for AMEX or if position 15 for check digit is incorrect. The system validates the cardholder account number on card profile, based upon low and high account range and card type.

Possible Cause

Solution

A transaction has an incorrect or invalid Cardholder Account Number.

Delete the transaction that caused the RB.
Offline the corrected transaction and re-transmit.

If the Delete feature is not available, delete the batch, offline corrected transactions, and re-transmit.