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RB D38 - Stay duration non-numeric or invalid

Stay Duration is a two-digit, numeric field indicating a cardholder's length of stay at a hotel establishment.

Possible Cause

Solution

A transaction has an incorrect or invalid stay duration.

  1. Delete the transaction that caused the RB.
  2. Offline the corrected transaction and re-transmit.

f the Delete feature is not available, delete the batch, offline corrected transactions, and re-transmit.