Chargebacks

The ACH Reconciliation - Chargebacks report provides detail on Chargebacks indicating the amount included in the ACH. For each Chargeback listed, the report includes the Chargeback Case Number, the Transaction Type associated with the Chargeback, and the amount.

On the Portfolio Reporting page, from the Reporting Area drop-down list, select ACH.
The Automated Clearing House is a computer-based clearing and settlement service for the interchange of electronic debits and credits among financial institutions.
From the Report Occurrence drop-down list, make sure Daily is selected.
From the Report drop-down list, select ACH Reconciliation.
The page refreshes and the ACH Reconciliation filter criteria become available.
Enter the Date for which you want to view chargebacks, or click the adjacent calendar icon and then select the date from the pop-up calendar.
Some date fields in this application offer calendars that allow you to select the date to enter in the date field. When a calendar is available, the calendar icon is present. Click the calendar icon to open the calendar. In the calendar, use the outer arrows to switch between years, and the inner arrows to switch between months. Click a date to insert the date into the date field.

_
Select the Bank Number(s) to include in the report.
Note: To select multiple bank numbers, press and hold Ctrl, and then click the bank numbers you want.
Provide the following optional information:
- To view the report for a specific association, type the Association ID number.
  The six-digit number that indicates the association to which a merchant belongs.
  
  Note: You can search for an association ID number. For more information, refer to Searching for data entities.
- To view the report for a specific merchant, type the Merchant ID number.
  A number assigned by TSYS that identifies the merchant.
  
  Note: You can search for a merchant ID number. For more information, refer to Searching for data entities.
From the ACH Report Type drop-down list, select Chargebacks.
To view the report for a specific TSYS Tran Code, select it from the drop-down list.
The four-character number that identifies the type of transaction on the system.
Click Generate Report.
If data for the selected criteria are available, the report appears.

Note: You can customize the data you want to view. For more information, refer to Customizing Reports.

The ACH Reconciliation - Chargebacks report includes this data: