Which report do I need?

Task list: Use this table to find the reports you need based on the task you want to perform.

This table lists typical tasks and the portfolio reports that can help you accomplish them.

Task	Report(s)
Balance the ACH	ACH daily reports
Determine if a merchant's deposit has been suspended	ACH Reconciliation Suspended Dis-Qualified ACH Reconciliation Suspended Work
Determine if a merchant's suspended deposit has been released	ACH Reconciliation Released Dis-Qualified ACH Reconciliation Released Work
Determine whether a transaction was paid	ACH daily reports
Investigate problems with a merchant's fees	Charge Journal
Investigate problems with a transmission of new accounts for uploading to the system	Batch Account Load Accepted Batch Account Load Rejects
Investigate unusual merchant activity	Activity on Inactive Merchants Activity on Suspicious Merchants
Investigate why a transaction was not matched to a merchant in the authorization file	Authorization Exceptions
Investigate why a transaction was not posted to a merchant's account	Not-Posted Exceptions
Research chargeback against a merchant on a specific date	Chargeback Activity
Research disputed ACH transaction	ACH Transactions
Research merchant's method of payment (remit or debit)	Automated Debits Remit Charge Journal
View activity for inactive merchants	Activity on Inactive Merchants
View activity for suspicious merchants	Activity on Suspicious Merchants
View all exceptions by investigator number (and details by date)	Exception Audit Trail Totals
View billing element tables (BET) to which a specific merchant is assigned	Merchant to BET Cross Reference
View charge records that were accepted through a maintenance file transmission	Batch Maintenance Accepted
View charge records that were rejected through a maintenance file transmission	Batch Maintenance Rejects
View contents of a merchant exception table (MET)	Exception Element Journal
View details of billing element tables (BET) at the bank or merchant level	Billing Element Journal
View details of discount rate tables (DRT) at the bank or merchant level	Discount Rate Journal
View discount rate tables (DRT) to which a specific merchant is assigned	Merchant to DRT Cross Reference
View merchant account information (such as business address, phone number, etc.)	Merchant Demographic
View merchant accounts that were accepted through a daily transmission	Batch Account Load Accepted
View merchant accounts that were rejected through a daily transmission	Batch Account Load Rejects
View merchants that are assigned to a specific billing element table (BET)	BET to Merchant Cross Reference
View merchants that are assigned to a specific fixed discount rate table (DRT) or variable rate table (VRT)	DRT to Merchant Cross Reference
View merchants that are assigned to a specific merchant exception table (MET)	MET to Merchant Cross Reference
View transactions for new merchants that were set up within the last 30 days	New Merchant Activity
View user data information for a merchant	Merchant Demographics User Data
Verify merchant is set up to remit fees manually (merchant has not paid fees through automatic debit)	Remit Charge Journal

Report list: Use this table to find the tasks you can perform based on the report title.

This table lists the portfolio reports available and the tasks they can help you accomplish.

Report	Task(s)
ACH daily reports	Balance the ACH Determine whether a transaction was paid
ACH Reconciliation Released Dis-Qualified	Determine if a merchant's suspended deposit has been released
ACH Reconciliation Released Work	Determine if a merchant's suspended deposit has been released
ACH Reconciliation Suspended Dis-Qualified	Determine if a merchant's deposit has been suspended
ACH Reconciliation Suspended Work	Determine if a merchant's deposit has been suspended
ACH Transactions	Research disputed ACH transaction
Activity on Inactive Merchants	Investigate unusual merchant activity View activity for inactive merchants
Activity on Suspicious Merchants	Investigate unusual merchant activity View activity for suspicious merchants
Authorization Exceptions	Investigate why a transaction was not matched to a merchant in the authorization file
Automated Debits	Research merchant's method of payment (remit or debit)
Batch Account Load Accepted	Investigate problems with a transmission of new accounts for uploading to the system View merchant accounts that were accepted through a daily transmission
Batch Account Load Rejects	Investigate problems with a transmission of new accounts for uploading to the system View merchant accounts that were rejected through a daily transmission
Batch Maintenance Accepted	View charge records that were accepted through a maintenance file transmission
Batch Maintenance Rejects	View charge records that were rejected through a maintenance file transmission
BET to Merchant Cross Reference	View merchants that are assigned to a specific billing element table (BET)
Billing Element Journal	View details of billing element tables (BET) at the bank or merchant level
Charge Journal	Investigate problems with a merchant's fees
Chargeback Activity	Research chargeback against a merchant on a specific date
Discount Rate Journal	View details of discount rate tables (DRT) at the bank or merchant level
DRT to Merchant Cross Reference	View merchants that are assigned to a specific fixed discount rate table (DRT) or variable rate table (VRT)
Exception Audit Trail Totals	View all exceptions by investigator number (and details by date)
Exception Element Journal	View contents of a merchant exception table (MET)
Merchant Demographic	View merchant account information (such as business address, phone number, etc.)
Merchant Demographics User Data	View user data information for a merchant
Merchant to BET Cross Reference	View billing element tables (BET) to which a specific merchant is assigned
Merchant to DRT Cross Reference	View discount rate tables (DRT) to which a specific merchant is assigned
MET to Merchant Cross Reference	View merchants that are assigned to a specific merchant exception table (MET)
New Merchant Activity	View transactions for new merchants that were set up within the last 30 days
Not-Posted Exceptions	Investigate why a transaction was not posted to a merchant's account
Remit Charge Journal	Research merchant's method of payment (remit or debit) Verify merchant is not set up to remit fees manually (merchant has not paid fees through automatic debit)